(Thanks Government!)

Within the past couple years our federal government tried to help out our veterans by putting the Certificate of Eligibility online for supposed easier access. Mission Failed. I, myself had a veteran father who served in the Air Force his entire life and just out of curiosity I tried to jump online and get his ACE (Automated Certificate of Eligibility), and it was like storming the beaches of Normandy! Not an easy task.

I consider myself pretty internet-savvy when it comes to most things; I could not find any website with the actual steps and procedures to get his ACE online. Numerous websites, many of them sponsored by the government, just directed me to different websites saying the exact same thing! It was like they were all standing in a big circle just pointing their fingers in different directions with no answers in sight.

I appreciate their efforts to help veterans out, because online access would be extremely beneficial to servicemen and women all over the country, but a little user-friendliness would be nice. I will continue my search, now mostly out of being stubborn, to find his ACE online. Wish me luck, and let’s cross our fingers that other veterans in the United States are not having the same challenges I am.